Return Cancellation Policy

Shipping and Return Policy

We understand that everyone who orders from us is eager to receive their Macjack products as soon as possible and we do our best to make this happen. 

Shipping from www.Macjackwave.com

  • Each order can be shipped only to a single address, which is specified at the time of payment for that order. If you wish to ship products to different addresses, you will need to place multiple orders.
  • We make our best effort to ensure that each item in your order is shipped out within 2 working days of the order date. However, in some cases it may take up to 4 or more working days during festivals, sales or when there are other mitigating circumstances.
  • Orders are processed from Monday to Saturday. Orders placed on Sunday will be processed the next day.
  • To ensure that your order reaches you swiftly and safely, Macjack uses only reputable courier partners.
  • While Macjack attempts to ship all items in a single order together, this may not always be possible due to product characteristics or availability.
  • All orders are shipped with an invoice from Macjack. In case you don’t receive an invoice, you may email us at support@macjackwave.com
  • Please allow 7 to 10 business days for your orders to arrive.
  • A shipping confirmation with your tracking ID will be sent to you after the product has been dispatched. You can use this ID to track your order by visiting www.Macjackwave.
  • The payment methods that are available are cash on delivery and prepaid options. Macjack does not provide COD services for all pin codes
  • If your order arrives visibly damaged, please contact Macjack Customer Service immediately. You can reach out to us at support@macjackwave.com with your order ID and images of the product. Macjack will dispatch a replacement immediately.